Solved: Not charging after an auto update – Dell Community.
I could solve the issue by a system restore. So, it looks that this is not due to a hardware problem. Go to Solution. Please follow the instructions to run ‘Guide Me’ option in Dell video below. View solution in original post. Glad to hear the charging issue has been resolved. Regarding the image query, kindly private message me the service tag, so I could check the file size.
Alternatively, try downloading the image on another machine and check. Your description is not clear about whether you managed to resolve the issue or not. So, kindly confirm if the battery is charging fine now or not. If yes, then it might be a coincidence that the issue was resolved.
When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system?
Could you test with another power adapter if possible? Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS if applicable. Restart the system and press f12 key on startup – choose diagnostics.
Let it run the diags and if you encounter any errors – make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, please click my DELL-username and write me a private conversation with the service tag and your contact details Name and Email for case records. If I turn on my auto updates, the system will get updated again and the battery will get stopped charging.
Somebody advised me to update the bios first and then run the auto update I guess it’s an OS update. Only thing is, if I don’t update my OS for a long time, it’s likely to be unstable and non compatible with new software. I’m using the original DELL adapter which came with the laptop. I bought this laptop because, I could use it with it’s battery power almost one whole working day. But, when it’s lost, the whole purpose is lost.
What is the exact system model? Inspiron is the series. Restart the system and press f2 key on startup to enter BIOS – and it will display the exact system model there.
Based on the exact system model, we can check the possible options if available in BIOS. I tried to download Dell support assist for PCs and tablets from ‘ content. Enter system setup F2 at powerup. Is the AC adapter listed along with its capacity 65W, etc. Or does it show “unknown”? Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Not charging after an auto update. Dear all, I got a dell inspiron 13 series laptop with windows Following an auto update, the laptop battery was not charging. Could anybody help me is getting a solution for this, Thanks, Anuradha Solved! All forum topics Previous Topic Next Topic. Accepted Solutions. RE: Not charging after an auto update. Before turning on auto update Hi Anuradha, Thank you for the update. Let us know if you have any other queries.
Hi Anuradha, What is the exact system model? Dear Rishini, Thank you for your prompt attention. My Dell laptop model is Inspiron 13, series. The operating system is Windows This happened following an auto update of the system. Then the battery was not charging. Then the battery gets discharged, with laptop operation. It had to be plugged in to charger all the time, to operate.
The whole purpose of buying a laptop, was lost. Then I did a system restore. Problem settled. Now it’s charging again. So, as per my understanding, there is no hardware fault. But, now I have disabled auto updates. Luckily, there has been a system restore point, auto created, before that update. Else, I’d not have been able to recover from this problem. Without a battery, the whole purpose of buying a laptop is lost.
This is likely to happen to other users of the same model. So, I’d be much thankful, if you could give us a solution. I did update my bios. Still afraid of running the auto update. As anyway, by now my laptop is working. Thanks for your attention, Anuradha.
Thanks for your attention. Looks like that link also not working. I’d be much thankful, if anyone could advice me in getting a solution for the problem. Thanking you, Anuradha P. Thanks for your suggestion. I entered the bois by entering F2 on startup.
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– Windows 10 dell laptop not charging free download
Dec 11, · My Dell laptop model is Inspiron 13, series. The operating system is Windows This happened following an auto update of the system. Then the battery was not charging. Then the battery gets discharged, with laptop operation. It had to be plugged in to charger all the time, to operate. The whole purpose of buying a laptop, was ted Reading Time: 6 mins. Oct 15, · Trying to performing a power reset can fix some unknown issues that cause the problem of computer plugged in not charging on Windows Here is how to do it: Shut down your laptop, unplug the charger and remove the battery. Press and hold the power button for 15 to 30 seconds. Put the battery back in and plug in the AC ted Reading Time: 3 mins. Aug 13, · Try power cycling the laptop and check if it helps. Turn off the computer. Take out the power cord and the battery. Hold the power button for like 10 seconds to release the charge.
BatteryInfoView – View battery information on laptops / netbooks – Laptop Repair
So, this is rather annoying.
Windows 10 dell laptop not charging free download
This thread is locked. Search the community and support articles Windows Windows 10 Search Community member. To do so: 1 Power off your laptop. Try Simple Ways. If it works fine, it indicates that the AC adapter is the element to blame.